Probado: Product Testing

SaaS Platform

Marketplace

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CLIENT

Probado

CATEGORY

SaaS Platform

TIMEFRAME

8 Weeks

SERVICE

Product Strategy

Development

About Project

App Testing and QA Marketplace Platform
Probado helps product teams discover testers and automated testing solutions through a structured quality assurance marketplace. The platform enables startups and product teams to access affordable testing resources while organizing feedback collection workflows. By centralizing testing discovery and coordination, Probado improves product launch readiness and reduces quality risks. The platform supports development teams by providing scalable testing solutions that combine human feedback and automated testing strategies to strengthen product reliability and user experience quality.
Impact
  • Test cycle from 3 weeks to 4 days for a full round with real users.
  • Cost per test round from $4,800 to $390.
  • 2,900 startups using the platform in the first year.
  • 18,000 tester sessions completed.
  • Critical bugs caught pre-launch up 3.6x against the same teams' prior release history.
  • Built in 8 weeks.

Challenge & Solution

Challenge

Startups struggled to access affordable and reliable testing resources, leading to product launches with unresolved usability and quality issues.

Solution

We developed a testing marketplace that connects product teams with testers and automated QA solutions, improving product reliability and reducing quality risks before launch.

Story / Origin

Early-stage teams skip user testing, and they do not skip it out of ignorance. They skip it because a traditional research round costs several thousand dollars and takes three weeks, which is longer than their entire release cycle.

So they ship, find out from support tickets and churn, and fix afterwards. The client had watched this pattern across a portfolio of companies and could point at specific products that failed on usability problems a handful of sessions would have caught.

The existing testing panels were built for enterprise research budgets. They recruit carefully, moderate sessions, and produce a report, all of which is appropriate for a large study and absurdly heavy for a founder who wants to know whether eight people can complete signup. Nothing served the case of needing a quick, cheap, directional answer.

End Results

Cost and speed together are what changed behaviour. At four days and under four hundred dollars, testing fits inside a sprint, so it stopped being a milestone activity and became routine.

The 3.6x figure on pre-launch bug detection is the outcome that gets quoted, but the client considers the behavioural change more important. Teams that test every sprint make different product decisions than teams that test before a launch.

Features Buit

A tester pool segmented by demographic, technical proficiency and industry, recruited and screened so a team can specify who they need without running recruitment themselves.

Unmoderated sessions record screen, audio and interaction while testers work through defined tasks, which is what makes the four-day turnaround possible.

Sessions are transcribed and timestamped against tasks, with sentiment and hesitation points flagged automatically so a founder can jump to the moments that matter rather than watching eight hours of video.

Beyond that: task completion and time-on-task metrics across the cohort, comparative testing between two versions, a bug report flow that produces reproduction steps, and templates for the common cases including onboarding, checkout and first-run experience.

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